Consumers Energy’s office is open from 7:30 a.m. to 4:30 p.m., Monday through Friday. Representatives are available 24-hours-a-day,
7-days-a-week, 365-days-a-year.
Members calling long distance should call 800-696-6552. Members calling from the local area should call 641-752-1593.
The office is closed to observe New Year’s Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day and the Friday following Thanksgiving, the day before Christmas and Christmas Day.
