Electric Delivery Service
Power Theft
Consumers Energy will act to protect revenue from being lost due
to energy being taken without the knowledge or approval of the Cooperative.
This includes deliberate theft, the falsifying of meter readings,
name fraud, billing errors, illegal wiring or faulty equipment.
Consumers Energy has adopted a zero tolerance for theft of service.
This practice was adopted out of concern for the advancement of
public safety, to minimize the risk of injuries or death and to
maintain a competitive standing in the industry.
Billions of dollars are stolen from utilities across the nation
each year in the form of erroneous meter readings, name fraud, meter
tampering and by-passes. These costs are passed on to all utility
customers in the form of higher energy bills.
Energy theft is a crime punishable by law. It is also a safety
issue. Most energy theft situations involve shock and fire hazards
for the perpetrator and others. Theft conditions can lead to property
damage, personal injury and even death.
If you suspect someone is stealing energy from Consumers Energy,
please report it right away. You will be helping to prevent honest
cooperative members like yourself by recovering the revenue lost
due to theft. Using a different name to receive energy in order
to avoid paying an outstanding bill is "fraud" as well.
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