Natural Gas Delivery Service

Safety Rules

Here are a few rules to follow to help keep you and your family safe:

Follow manufacturers' instructions in the care and operation of gas-fired appliances.
Have Consumers Energy's technicians or partnering contractors handle natural gas-related repair and installation jobs.
Use appliances for their intended purpose. In other words, don't use your gas oven to heat your kitchen.
Keep all combustible materials away from the flame of your gas appliances.
Keep burners and surrounding surfaces clean.
Make sure the flues of automatically controlled appliances are corrosion-free, securely attached, and correctly vented.
Don't use gas fuel lines as clotheslines.
Don't block furnace room air vents. Gas appliances require air to burn fuel completely and operate efficiently. A yellowish flame can signal improper operation.
Teach children never to turn on or light gas appliances.
Never operate grills, lawn mowers, or vehicles in a closed garage.
If the pilot flame on a gas appliance goes out, shut off the gas supply at the appliance's valve and allow time for accumulated gas to escape. Follow the relight procedure posted on the appliance. If you have any doubts about the relighting procedure, call Consumers Energy at 800-696-6552. This number is also on your monthly bill.

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